Yale Law School
A unified and centralized custom course registration application
Yale Law School had a massive amount of registrar work spread over old, disparate systems. They needed a digital solution for writing their online coursebook, course bidding, anonymized exam IDs, and grading, all while integrating with their student information system, Ellucian Banner.
Blenderbox worked closely with Yale Law School’s registrar and technology team to develop a course registration experience tailor-made for their law school students.
The core mission was to replace numerous legacy systems with a new unified tool that can interface with their student information system.
After an intense project discovery to become familiar with the day to day operational needs of both faculty and the registrar, we were able to unify Yale’s online coursebook, course bidding, anonymized exam IDs, and grading, into a single platform that is integrated with their student information system.
Yale’s central IT team partnered with Blenderbox to pilot a new API for their student information system—Banner. We also built numerous components to handle features outside of Banner such as course creation and publishing, scheduling, student bidding, faculty waitlisting, grading, and first-term group assignments.
The new platform provides greater efficiency for faculty members in determining the diversity of their incoming class and assessing materials to consider whether a student will be registered for a specific course while still meeting pre-requisite deadlines. Once the most complex phases of the project were completed, we focused on optimizing the student and user experience by undertaking multiple rounds of usability testing.
Since the system needed to serve students, faculty, and the registrar alike, we created an intuitive administrative interface that promotes adoption by faculty and gives content administrators a seamless, user friendly way to keep their information current. We also wrote a series of user guides for troubleshooting and staff onboarding, preparing for the application’s long lifespan which is still in use today.
While creating a whole new brand was not in the cards, we wanted to give YLS:Courses a sub-brand treatment to distinguish it from the normal YLS marketing site. As a sly nod to the old Course sign-up process’ almost alchemical nature, we took a piece of the crocodile in the YLS logo, blowing up its tail within the same YLS shield shape. The simplicity of it aligns with the simplified, tech-driven sign-up process, while giving giving the site an “insider” feel for new and current students.
“When it came to perfecting course bidding, we went to the library and did a few guerilla tests with students. We had our data in an afternoon.”
“After realizing that our business needs were unique to our particular student information systems and workflow, we engaged Blenderbox not only for their technical expertise at integrating multiple business systems but more importantly for their expert ability to understand and improve our process through technology.”
Chief Information Officer, Yale Law School